- Shipping & Returns
Shipping & Returns
We guarantee our product 100%.
We offer FREE SHIPPING on orders over $99.00. This applies to orders in the continental U.S. only and standard mail or ground service is used - we do provide Next Day and Second Day Air options at checkout if you need your product sooner. Products weighing 20 lbs or more are excluded from the Free shipping offer.
We care about our clients and their owners. If your horse does not like the product, we will refund you the cost of the product, no questions asked.
The customer is responsible for all shipping costs for return shipments.
Report any discrepancies in your order (such as broken bottles or a wrong shipment) within 15 days, and LVPerformance will fix the problem at no cost to you.
PLEASE FEEL FREE TO CONTACT THE SERVICE DEPARTMENT AT 866.511.2754
For our Canadian Customers
Please note there is an addtional fee to ship to Canada. We hope you understand that internatioanl shipping is more costly than domestic shipping and we simply cannot offer free shipping internationally.